FAQ & Troubleshoot
Look up error messages and find solutions
By ShoppeDance1 author7 articles
- Inventory syncing failure due to "open stock limit" errorError message: "TikTok Shop Error: stock count is invalid, less open stock limit"
- Strike-through pricing not displayedTikTok Shop doesn't display strike-through pricing despite you've enable the feature in ShoppeDance
- How to edit product information?
- Customer name and address are hidden/concealed in TikTok Shop ordersIncomplete/hidden/concealed/encrypted customer name and address
- Fulfillment update fails due to missing shipping carrier name in ShopifyTikTok Shop error: TikTok Shop does not support the carrier: 'Other'. You can try to modify the mapping relationship
- FAQs about Order Synchronization
